Integrating intelligence to improve the efficiency of medical record release

The rapid development of smart healthcare technology has made the electronic and digital management of medical records a crucial part of medical institutions. The original process for applying for medical records was cumbersome and slow. Our hospital is committed to applying and optimizing information systems, simplifying and integrating application processes, improving the overall environment and facilities, and enhancing staff professional skills and e-knowledge. These efforts aim to meet the challenges and opportunities of service transformation and ESG sustainable development, significantly improving the efficiency of medical record release operations. Patients have also given high praise and recognition for these improvements.

Our hospital system includes five branches: Jinshan Branch, Bei-hu Branch, Cancer Center Branch, NTUH Hsin-Chu Branch, and Yunlin Branch. The main hospital shares medical record release resources and promotes experiences among these branches, saving on the costs of redundant development. In compliance with legal regulations, we collaborate with each branch to provide patients with the service of obtaining medical records across the hospital system, thereby enhancing the overall quality of medical record release services within the healthcare system.

Target Audience: Applicants for Medical Records

Figure : Integrating intelligence to improve the efficiency of medical record release